Privacy and cookies
Last updated: 28 October 2026
What you share with me is personal, so I keep it to what I need and look after it carefully. This page explains what data I collect, why, who helps me process it, how long I keep it, and your rights under the Swiss Federal Act on Data Protection and, for clients in the EU, the GDPR.
1. Who is responsible
Sonia Sarina Birrer, sole proprietor, Bex area, Canton Vaud, Switzerland. For any question about your data, write to connect@soniasarina.com. More details are in the legal notice.
2. What I collect and why
I only collect what you give me, or what your browser sends when you visit. I never sell your data or use it for anything other than what is listed here.
| When | What | Why |
|---|---|---|
| You visit the website | IP address, browser and device, pages visited, cookies | To run the site safely, and for visit statistics (see section 5 for how to block them) |
| You join the newsletter or ask for the free audio | First name, email address | To send the audio and the newsletter until you unsubscribe |
| You join a course or membership waitlist | First name, email address | To tell you when it opens, until you unsubscribe. You do not receive the newsletter unless you join it separately |
| You sign up for the free Group Soul Journey (on Zoom) | Name, email address, country, answers to the short health check | To send you the Zoom link, to make sure the journey is safe for you, and to send my newsletter, which you can unsubscribe from at any time |
| You book a free conversation or a session | Name, email address, phone number if you give it, your answers to the booking questions | To arrange and prepare your session |
| You book Regression Therapy or Between Lives | Your intake questionnaire: your background, what you want to work on, health questions | To prepare your sessions safely, and to support you well if you come back years later |
| You buy a course or book | Name, email address, billing details. Card details go straight to the payment provider; I never see them | To deliver what you bought, and for my accounts. If you leave the box at checkout ticked, I also send you occasional emails with resources and offers, until you unsubscribe |
| We work together | My session notes, the session recording | To support you well and give you your recording |
| You write to me | Your message and contact details | To reply |
3. Health information and session recordings
Booking questions, the intake questionnaire, the health check and what we talk about in sessions can include health information. The law treats this as sensitive data. I ask for it only with your consent, use it only for your sessions, never for marketing, and never share it with anyone, apart from the technical services in section 4 that carry our calls and messages.
Every 1:1 session is recorded, and you receive the recording as a download link, for your own use. I keep my copy for 15 months and then delete it. You can ask me to delete it earlier at any time, and I can resend the link during those 15 months. The free Group Soul Journey is live only and not recorded; please do not record it yourself.
4. Services that help me
These services process data for me, each under its own privacy terms. Several are based in the USA or store data there. Where the law requires it, they use safeguards such as standard contractual clauses or the Swiss–US and EU–US Data Privacy Framework.
| Service | What it does for me |
|---|---|
| Squarespace | Hosts the website, its forms and its cookies |
| Google Analytics | Visit statistics (how to block them: section 5) |
| Mailchimp | Newsletter, free audio and event emails |
| Klaviyo | Emails after you buy the 3-Day Reset or a book, the free Day 1 audio, and the course and membership waitlists |
| Calendly | Booking free conversations and sessions |
| Zoom, WhatsApp, Signal | Online sessions and calls, whichever you choose, and sign-up for the Group Soul Journey |
| ThriveCart | Checkout for the 3-Day Reset |
| Stripe | Card payments for sessions, the 3-Day Reset and the ebook |
| TWINT, Revolut, my bank | Payments you choose to make that way |
| YouTube | Videos shown on the site |
| Google Fonts | Loads the site’s fonts from Google’s servers, which see your IP address; no cookies |
| Google Forms | Occasional sign-up forms and questionnaires |
6. How long I keep your data
- Newsletter: until you unsubscribe, with the link in every email.
- Soul Journey health check: deleted after the journey.
- Session recordings: 15 months, then deleted.
- Intake questionnaires and session notes: 10 years after our last session, because many clients come back years later. You can ask me to delete them earlier.
- Invoices and payments: 10 years, as Swiss accounting law requires.
- Messages: as long as needed to answer and follow up.
7. Your rights
You can ask me what data I hold about you, ask me to correct or delete it, receive a copy, and withdraw any consent you gave, at any time and free of charge. Write to connect@soniasarina.com. If you are not happy with my answer, you can contact the Swiss Federal Data Protection and Information Commissioner, or the data protection authority in your EU country.
I keep your data on secure, password-protected accounts. If this policy changes, the new date appears at the top of this page.